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The Error Reporting feature is used to investigate issues encountered by users. It provides more details as to why the issue occurred. When an issue is encountered in the LCMS an error code message displays for the user.
| 1. | Click the Error Reporting link on the LCMS Home screen to open the Error Reporting screen. |
| 2. | On the Error Reporting screen, enter the Issue ID (submitted by the user) in the Error ID field. |
| 3. | Click the Find Error button to display the issue in greater details in the Error Information window. |
| 4. | Click the Copy To Clipboard button to copy the report, if required. |
| 5. | Click the Download Log button to download the report, if required. Note: You may also click the Download Application Log button, Download Exception Log button or the Download HTTP Log button to download the corresponding reports. |
| 6. | Click the Empty Log button to clear an/or delete all logs. |
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