Location: LCMS Home Page (Admin Menu) > User Management > Unlock User Account or Modify User Profile (Profile Tab)
Unlock User Account or Modify User Profile (Profile Tab) HomeBack Next

User accounts may be automatically "locked" as a result of repeated login failures. Account status must be set to "unlocked" to allow users to work within the LCMS again.

To unlock a user account or update user information:

1. Click the User Management link on the LCMS Home screen. The User Management window will appear with a list of all registered users.
2. Click the User Name link to access the user details.
3. Click the Profile tab.
4. To modify the user profile, edit each field as required.
5. To unlock the user's account before the Lockout on Fail time has expired, click the Select to unlock account immediately checkbox for the Failed Login Lock field.
6. Click the Submit button to unlock the user account. Note: Unlocking the user account will also clear any failed attempt timeouts that may have occurred. See Logins for more information.

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