User accounts may be automatically "locked" as a result of repeated login failures. Account status must be set to "unlocked" to allow users to work within the LCMS again.
To unlock a user account or update user information:
1. | Click the User Management link on the LCMS Home screen. The User Management window will appear with a list of all registered users. |
2. | Click the User Name link to access the user details. |
3. | Click the Profile tab. |
4. | To modify the user profile, edit each field as required. |
5. | To unlock the user's account before the Lockout on Fail time has expired, click the Select to unlock account immediately checkbox for the Failed Login Lock field. |
6. | Click the Submit button to unlock the user account. Note: Unlocking the user account will also clear any failed attempt timeouts that may have occurred. See Logins for more information. |
|